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Tag: Connectivity and Internet Services

invitation to download the case study for the SureStay Plus by Best Western in Covington, LA

Solutions for Best Western – Greater Guest Satisfaction and Less Staff Intervention

The SureStay Plus by Best Western in Covington, LA, is a 72-room hotel located about ½ hour north of New Orleans. In addition to its guest rooms, the hotel maintains space for breakfast, meetings, and banquets, as well as a pool and fitness center. The hotel serves business travelers such as contract workers and salespeople, as well as tourists visiting the greater New Orleans metro area. The hotel was experiencing issues with its guest Wi-Fi

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image of a resort, overlaid with the WorldVue logo and text saying "How Hotel Technology Solves Mexico’s Biggest Resort Challenges"

How Hotel Technology Solves Mexico’s Biggest Resort Challenges

Mexico’s resort market is experiencing unprecedented growth. The hospitality industry in Mexico is projected to reach USD 31.78 billion by 2023, with a CAGR of 5.57%. Destinations like Cancun-Riviera Maya, Los Cabos, and Puerto Vallarta-Riviera Nayarit are seeing strong occupancy rates and average daily rate increases, with luxury brands continuing to invest heavily in new properties throughout 2025. But growth brings intense competition. As new resorts open across these premier destinations, the properties that succeed

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image of a white paper "Why Your Hotel’s Success Depends on the Cables You Can’t See" with an offer to read it now

Why Your Hotel’s Success Depends on the Cables You Can’t See

Your guests judge your hotel within minutes of arrival. They expect lightning-fast WiFi, seamless entertainment systems, and flawless connectivity throughout their stay. But behind every five-star digital experience lies something most hoteliers never think about: the cables hidden in your walls. In this white paper, we discuss structured cabling, which takes a standardized approach to network infrastructure. Instead of chaotic point-to-point connections, it creates an organized foundation that supports multiple technologies through a single, unified

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What Hotels Need to Know About Guest-Facing Hotel Technology in Oceania

Travellers across Oceania have come to expect more from their hotel stays – including greater personalisation, convenience, and the ability to control more of their experience. From smart rooms and a variety of entertainment options to safety measures and the connectivity to support all these technologies, guests now expect the same tech-driven convenience they enjoy at home. That shift has made guest-facing hotel technology in Oceania a key area of investment, not just to meet

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CÓMO LA TECNOLOGÍA HOTELERA EN EL CARIBE Y AMÉRICA LATINA ESTÁ TRANSFORMANDO LA EXPERIENCIA DEL HUÉSPED

Cómo la tecnología hotelera en el Caribe y Latinoamérica está transformando la experiencia del huésped

 La tecnología hotelera en el Caribe y Latinoamérica (CALA) avanza aceleradamente, impulsada por el cambio en las expectativas de los huéspedes y la creciente importancia de las soluciones digitales. Esta región continúa consolidándose como uno de los destinos favoritos para los viajeros, donde el turismo representa un motor económico clave para las economías locales. Sin embargo, hoy en día los huéspedes demandan experiencias más personalizadas, ágiles e integradas con la tecnología. Para los hoteleros de

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image of a hotel room with the WorldVue logo and text saying "How Hotel Technology in the Caribbean and Latin America Is Shaping the Guest Experience"

How Hotel Technology in the Caribbean and Latin America Is Shaping the Guest Experience

Hotel technology in the Caribbean and Latin America (CALA) is rapidly evolving as guest expectations shift and digital solutions become essential. The region remains a top destination for travelers, and tourism contributes significantly to the economies of countries in CALA. However, guests now expect more personalized and tech-enabled experiences. For hoteliers in CALA, investing in guest-centric technology is necessary to stay competitive and deliver exceptional service. Reliable Wi-Fi: The Cornerstone of Guest Satisfaction A fast,

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an image suggesting people collaborating on a hotel design project, with a tablet and floor plans, overlaid with the WorldVue logo and text saying "Designing Your Hotel? Make Sure Your Tech Team Has a Seat at the Table"

Designing Your Hotel? Make Sure Your Tech Team Has a Seat at the Table

When planning a new hotel or renovating an existing one, aesthetics and guest experience are top priorities. Traditionally, the architecture and design teams don’t communicate much with the hotel’s technology team when it comes to making decisions about what the hotel should look like. However, failing to consider hotel technology and how this should affect the design from the start can create significant issues down the line. Hotels today rely on fast connectivity, smart room

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background image of the entrance to a hotel room, overlaid with the WorldVue logo and text saying "Top 5 Property Technology Challenges – and How to Solve Them"

Top 5 Property Technology Challenges – and How to Solve Them

From in-room entertainment to high-speed internet, property technology plays a critical role in guest and resident satisfaction and operational efficiency. However, for many hotel owners, MDU operators, and senior living communities, implementing the right technology can be overwhelming. WorldVue recently chatted with property owners and operators to uncover their biggest technology challenges. The results reveal five key pain points, each impacting the experience of guests and residents, as well as operations and bottom-line results. The

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an image of staff and guests in a hotel lobby, overlaid with the WorldVue logo and the text "Revolutionizing Hospitality: How Cutting-Edge Technologies Elevate Guest Experiences and Operational Efficiency"

Revolutionizing Hospitality: How Cutting-Edge Technologies Elevate Guest Experiences and Operational Efficiency

Modern hotel design is increasingly centered around seamless integration of innovative technology, enhancing both personalization and operational efficiency while promoting sustainability. Today’s savvy travelers expect not just comfort but a thoughtful, tailored experience that reflects the latest in digital innovation. To meet these expectations, hotels are investing in advanced technologies that elevate guest service, streamline operations, and create a unique, immersive environment. This blend of design and tech enables hotels to stand out in a

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image of guest entering a hotel room, with the WorldVue logo and text saying "Personalisation in EMEA Hotels: Enhancing Wi-Fi, In-Room Entertainment, and More"

Personalisation in EMEA Hotels: Enhancing Wi-Fi, In-Room Entertainment, and More

One of the biggest trends in hospitality is increased personalisation. Guests no longer just book a room; they expect a tailored experience that resonates with their preferences. Hotel guests, just like retail consumers, report being more satisfied and are willing to spend more when their experiences are personalised. For hotels in the EMEA region, implementing personalisation effectively can differentiate their brand, increase guest satisfaction, and build long-term loyalty. Here are our recommendations for personalisation in

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