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How Hotels Build Guest Loyalty with the “Like to Love” Approach

October 1, 2024

Hotels today need to go beyond offering a merely good guest experience. To move from simple satisfaction to guest loyalty, hotels need to offer a great experience tailored to guests’ needs and wishes. David Goldstone, Executive Vice President & Chief Revenue Officer of WorldVue, calls this the “like to love” approach. As Goldstone explains, “It’s little things that set us apart. You can have the best technology in the world, but technology is not foolproof.

Employee Safety Devices in Hotels: Why ProSafe is a Better Choice

September 17, 2024

Protecting the safety of employees is a critical concern in the hotel industry. Housekeeping staff, maintenance workers, and other employees often work alone in isolated areas, leaving them vulnerable to various safety risks. In recent years, the hospitality industry has taken significant steps to protect employees. Many hotels have adopted employee safety devices (ESDs) to meet regulatory requirements and industry best practices. One solution, ProSafe by WorldVue, stands out as a smarter and more effective

Delivering Greater Efficiency, Local Service, and Enhanced Guest Experiences to Hotels in the UK and Europe

September 3, 2024

Today’s hotel guests expect more than just a comfortable bed and a warm welcome. They’re also looking for connectivity, entertainment, and more. To help hotels in the UK better serve their guests, WorldVue has recently expanded into the region. We provide comprehensive local service with the guest-centric technology hotels need to create a modern and memorable experience. With decades of experience in the hospitality industry, WorldVue has the expertise to serve hospitality customers worldwide. We

Transforming Multifamily and Senior Living Communities with AI

August 20, 2024

Residential communities are undergoing a significant transformation driven by advancements in artificial intelligence (AI). From senior living to multifamily and mixed-use properties, AI is revolutionizing how we manage and interact with our living spaces. Staying abreast of these AI-driven trends is crucial for properties that want to remain competitive. Here, we explore ways AI can improve the resident experience while improving profitability and sustainability. Enhancing the Resident Experience As smart home devices become an integral

Structured Cabling: The Backbone of Property Technology

August 6, 2024

Like most modern enterprises, hospitality and residential properties continue to experience an increased need for bandwidth. The rise of streaming video, digital voice systems, videoconferencing, and other data-heavy applications has posed challenges for traditional cabling approaches. Hotels, MDUs, student housing, and senior living properties need fast networks to support Internet use, phone systems, entertainment solutions, and more. These networks must also be highly reliable and adaptable to accommodate growth and new technology solutions. To meet

Enhancing Student Housing with Connected Technology

July 16, 2024

Standing out in the competitive student housing market requires more than just a good location and affordable rent. Providing an exceptional resident experience is key. Modern students seek a living experience that aligns with their tech-savvy lifestyles. In a recent survey, 62% of Gen Z respondents said that technology was extremely or very important in their living space and community. For property owners and managers, embracing connected technology is a strategic move to meet these

Ensuring Reliable Hotel Satellite TV in Challenging Conditions

July 2, 2024

Remember when it was enough to offer hotel guests cable TV and maybe HBO? Those times are long gone. Today’s guests expect a wide variety of entertainment choices to mirror the experience they get at home. While guests increasingly seek options such as streaming, many still want live TV. In fact, the vast majority of travelers in a recent survey say they watch live TV while traveling. Most would even select one property over another

Enhancing the Guest Experience with AI in Hospitality

June 18, 2024

In modern hospitality, an exceptional guest experience isn’t just a good vision to aim for – it’s an expectation. For hotels, the emergence of AI presents a huge opportunity not only to create a more personalized guest experience but also to streamline and improve operations. By automating tasks and processes, AI can free up staff to focus on more complex and guest-centric activities, ultimately leading to more efficient and memorable stays. Today, we consider several

Using AR and VR for an Unforgettable Guest Experience

June 4, 2024

As the hospitality industry becomes increasingly competitive, it’s crucial for properties to differentiate themselves to guests. Modern travelers are often seeking unforgettable experiences, not just a place to rest. To meet this demand, hotels can use Augmented Reality (AR) and Virtual Reality (VR) technologies to create immersive experiences that surprise and delight guests. Recent data underscores the growing popularity of AR and VR. In 2022, a third of survey respondents said they would be “very

10 Ways Hotel Technology Can Delight Bleisure Travelers

May 21, 2024

Over the past several years, especially post-pandemic, more and more professionals have begun to blend business trips with leisure activities. According to a survey by the American Hotel and Lodging Association (AHLA), 9 out of 10 business travelers expressed interest in adding a leisure component to their trips. A report by Allied Market Research estimates the global bleisure travel industry at $315.3 billion in 2022 and predicts it will hit $731.4 billion by 2032. Such

7 Reasons Why VoIP Is Essential for Modern Hospitality

May 7, 2024

For hospitality properties, having a well-functioning telephone solution is crucial. However, while Plain Old Telephone Service (POTS) may have been great years ago, it’s a technology designed for another age. Newer phone technologies such as VoIP can be much less expensive – up to 50% less per line – and much more flexible to meet your property’s needs. Do Telephones Matter Anymore? Yes! Hotels use telephone systems to facilitate communication between guests and various departments,

Apple Airplay: Another Way to Improve Your Guest Experience

Apple AirPlay for Hotels: Another Way to Improve Your Guest Experience

April 23, 2024

In recent surveys, at least two-thirds of hotel guests say they’d like the option to cast content from their own devices to guest room TVs. However, it can be tricky for guests to figure out how to do this. To solve this problem, Apple has introduced a version of AirPlay for hotels. A solution for hotels Although hotels have increasingly been adding options for casting, in practice, it has been challenging for guests to use

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