Travellers across Oceania have come to expect more from their hotel stays – including greater personalisation, convenience, and the ability to control more of their experience. From smart rooms and a variety of entertainment options to safety measures and the connectivity to support all these technologies, guests now expect the same tech-driven convenience they enjoy at home. That shift has made guest-facing hotel technology in Oceania a key area of investment, not just to meet or exceed expectations but also to improve operations, increase revenue, and retain loyal customers and staff.
This white paper explores how hotels in Australia, New Zealand, and the broader Oceania region can respond to guest demands in 2025 by deploying the right digital platforms and services. We will discuss trends to guide hoteliers on the solutions properties need to stay ahead of the competition. We will also describe how WorldVue helps hotels offer a better guest experience while streamlining operations.