4 Ways Technology Drives Guest Loyalty
May 11, 2021
Guest loyalty is often an elusive concept for many hotels. Ever-changing guest expectations and needs have made it even more difficult for hotels to create and retain guest loyalty. While things like loyalty programs and reward points still have a significant role in driving guest loyalty, hotels that provide unique and engaging experiences are more likely to see an increase in returning customers. See four ways technology can help hotels drive guest loyalty by
