guest experience Archives

happy guests is using wifi with laptop and mobile phone in hotel room

Guest and Resident WiFi: Answers to Common Questions from Property Owners

October 17, 2023

Free WiFi has become a baseline expectation for hotels, multifamily communities, student housing, and senior living facilities. Nearly 100% of travelers now cite WiFi as a crucial offering for hotels. It’s also increasingly cited by residents as a must-have. But it’s not enough to offer free WiFi; it needs to meet or even exceed your guests’ and residents’ expectations. If your network is slow, unreliable, and hard to use, your guests and residents will be

ad for podcast discussion of service-oriented business with Robert Grosz

Building Texas Business with Robert Grosz

September 27, 2023

Ep 057 – Navigating Corporate Resilience with Robert Grosz In this episode of Building Texas Business by BoyarMiller, Robert Grosz, President and Chief Operating Officer of WorldVue. Robert shares how WorldVue focuses on building a culture of responsibility by being a service-oriented company in order to drive growth. Listen now:

What In-Room Technologies Should Hotels Focus On?

August 23, 2023

And which in-room technology you might want to skip… In-Room Technology: A Must-Have for a Great Guest Experience Modern hotels are incorporating technology at an ever-faster rate, enabling greater personalization, automation, efficiency, and sustainability. Guests are coming to expect some technologies as “must-haves,” while others will set your property apart from your competitors. In general, though, it’s not a matter of whether to spend on technology for a better guest experience, but which technologies will

WorldVue Launches First IHG Property with IHG Connect and IHG Studio

August 11, 2023

InterContinental Buckhead Atlanta is a luxury hotel reflecting modern elegance and Southern sophistication in the heart of Atlanta, Georgia’s prestigious Buckhead neighborhood. The hotel is part of the InterContinental Hotels Group (IHG) offering elevated service that gives way to an immersive luxury experience. Guests can enrich their stay with the serene setting of recently renovated premium rooms and suites inspired by Atlanta’s architecture, history, and artistic culture. Each guest room offers high-speed internet to keep

Gen Z guest in hotel room, sitting on bed with open luggage

How to Attract Gen Z Hotel Guests

October 24, 2022

WorldVue partners with boutique hotels to bring in-room entertainment and upgraded infrastructure for Gen Z hotel guests. WorldVue Digital Infrastructure provides the necessary bandwidth to accommodate today’s travelers. Partnering with The Boutique Lifestyle Leadership Association allows us to support creative hoteliers as they provide unique and exciting experiences for guests of all ages. Today’s hotel guests are overwhelmingly either Millennials or Gen Z’ers. Attracting the next generation of guests is a common question for all

WorldVue Delivers GRE to Springhill Suites, TownePlace Suites

January 17, 2022

The Springhill Suites and TownePlace Suites Orlando at FLAMINGO CROSSINGS® Town Center/Western Entrance encourage action-packed vacations with guest-room entertainment (GRE) by WorldVue that continues the adventure in the hotel room through popular internet TV streaming sites. WorldVue delivers GRE to Marriott branded hotels across North America. WorldVue is the preferred guest room entertainment provider for Marriott hotels. In-room entertainment is increasingly important for today’s guests, especially those visiting family-friendly accommodations. Marriott hotels maintain brand standards

robotic hand offering desktop bell to person who is pressing the bell's button

What to Expect in 2030: The Future of Hotels

January 10, 2022

What does the future hold for hotels? The influx of guest-centric technology empowers hoteliers to provide superior customer service. WorldVue HUB™ handles the behind-the-scenes tasks and gives hotel staff the time to make meaningful connections with customers. The Resurgence of Guest-Centric Interaction The key to personalization is creating a memorable experience. Today, the hospitality industry can provide thoughtful, meaningful connections with guests instead of simply following a tired, mundane script. Through thoughtful technology solutions like

spa and wellness setting with aromatherapy oils, smooth stones, towels, and candles

On-Demand Programming for Wellness-Centric Hotel Guests

January 3, 2022

This year, travelers are focused on wellness initiatives like purposeful mindfulness and meditation. With WorldVue, hotels across North America are providing accessible wellness solutions to increase guest satisfaction. Also, wellness travel is growing in popularity, and hotels need to ensure their technology is up for the challenge. In-Room Entertainment WorldVue partners with DISH Programming to bring hotels in-room entertainment solutions and customizable television channel line-ups. Guests report they feel more at home when they can

Using Technology to Blend Hospitality and Senior Living

December 20, 2021

Senior living communities are adopting a resort-style hospitality approach to accommodate changing resident needs. This change in practice is largely a result of the technologically savvy baby boomer generation. Because of this, owners need to provide an engaging community experience in addition to medical care. There are clear benefits to a hospitality-centered approach for senior living communities. At its core, hospitality strives to provide comfort, privacy, and a high level of customer service to guests. Likewise, it is important to provide these same

Luxury Hotels – Investing in Experience and Privacy

November 29, 2021

There is a delicate line between exceptional customer service and intrusive interruptions. It is important to balance exceptional service with the privacy and peace many hoteliers are looking to escape to. Here’s how the WorldVue HUB™ helps luxury hotels balance experience and privacy. The Housekeeping Portal by WorldVue The Housekeeping Portal by WorldVue works with a property’s existing PMS to coordinate cleaning times and sanitation schedules that work with each guest’s unique profile. WorldVue acts

Tag: guest experience

PRODUCTS

INDUSTRIES

RESOURCES

COMPANY

Need Help?

Say Hello to