Houston-based company leverages the transformative, patented platform to deliver enhanced guest experience at Loews properties by 2027
HOUSTON (September 10, 2024) – WorldVue, a trusted provider of video, advanced connectivity and professional services to guest-centric properties worldwide, announced that they will be the designated in-room entertainment provider for Loews Hotels & Co properties by 2027. Four additional properties will be implemented this year, with the rest to follow throughout 2025 and beyond. Loews Hotels will eventually deploy the WorldVue HUB™ within its guest rooms, further enhancing the guest experience.
This new offering represents an significant advancement in in-room entertainment for New York based, Loews Hotels. WorldVue HUB™ will be integrated into 26 hotels, over the course of the next three years, including eight properties in Orlando, Florida. WorldVue first deployed the HUB™ platform at the Loews Arlington Hotel in early 2024 as a pilot property.
“We look forward to servicing every property within Loews Hotels & Co, a name that truly stands out for its exceptional service and dedication to customer satisfaction,” said Robert Grosz, President and Chief Operating Officer at WorldVue. “At WorldVue, we are passionate about delivering top-notch service, providing Loews a dedicated contact in every department to ensure every installation and on-going support is treated with urgency and consistency.”
WorldVue HUB™ is a fully customizable in-room entertainment solution designed to enhance the brand and meet guests’ expectations, offering a comprehensive entertainment experience tailored to their preferences. From patented secured casting, streaming apps, events calendar, guest messaging, in-room checkout, live streaming of events, system integrations and more, WorldVue HUB™ helps hotel properties build brand loyalty, entertain guests and increase guest satisfaction.
Loews Hotels and WorldVue have been working together to integrate systems, Delphi and Cendyn, to implement automatic updates within the HUB digital compendium. These integrations will optimize processes and ensure data consistency by property such as providing groups with zoning and personalities, automatically update property amenity information, corporate event displays and more.
With WorldVue HUB™, guests will enjoy a seamless and personalized entertainment experience, enhancing their overall stay. This collaboration underscores WorldVue’s commitment to innovation in hospitality technology, setting a new standard for guest satisfaction and loyalty in the industry.
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ABOUT WORLDVUE
WorldVue® is a trusted provider of video, advanced connectivity and professional services to properties and enterprises across the world. With a dedication to customer service, WorldVue is leading the way in delivering innovative technology solutions that enhance the resident, guest, and staff experience. From managed services to digital transformation, WorldVue is a single point of contact for all property technology needs.
Founded in 1975, WorldVue is a privately held company headquartered in the United States with offices in Canada, Mexico, United Kingdom, Netherlands, Dubai, Singapore and Australia. The company serves over 8,000 properties and over 980,000 rooms.
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Ella Steele
WorldVue