It is important that hotels adapt their technology portfolio to accommodate guests’ changing needs. While it is crucial to differentiate between properties, there are budget
There is a delicate line between exceptional customer service and intrusive interruptions. It is important to balance exceptional service with the privacy and peace many
The way guests view luxury travel is changing. According to the Amex Trendex survey, today’s consumers said personalized experiences, cleanliness, and privacy are the most
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