concierge Archives

Enhancing the Guest Experience with AI in Hospitality

June 18, 2024

In modern hospitality, an exceptional guest experience isn’t just a good vision to aim for – it’s an expectation. For hotels, the emergence of AI presents a huge opportunity not only to create a more personalized guest experience but also to streamline and improve operations. By automating tasks and processes, AI can free up staff to focus on more complex and guest-centric activities, ultimately leading to more efficient and memorable stays. Today, we consider several

10 Ways Hotel Technology Can Delight Bleisure Travelers

May 21, 2024

Over the past several years, especially post-pandemic, more and more professionals have begun to blend business trips with leisure activities. According to a survey by the American Hotel and Lodging Association (AHLA), 9 out of 10 business travelers expressed interest in adding a leisure component to their trips. A report by Allied Market Research estimates the global bleisure travel industry at $315.3 billion in 2022 and predicts it will hit $731.4 billion by 2032. Such

person using virtual concierge screen on wall

WorldVue Invites Hotels to Use Technology for Creative Solutions

February 7, 2022

It is important that hotels adapt their technology portfolio to accommodate guests’ changing needs. While it is crucial to differentiate between properties, there are budget restrictions for chain hotels and locally-owned/managed motels and lodges. WorldVue provides creative solutions at a budget-friendly price. Through our alliance partnership with Four Winds Interactive, we upgrade properties to boutique-level displays. Read on to hear about some creative solutions hotels have created through technology to enhance the guest experience. Instagram-Worthy

Luxury Hotels – Investing in Experience and Privacy

November 29, 2021

There is a delicate line between exceptional customer service and intrusive interruptions. It is important to balance exceptional service with the privacy and peace many hoteliers are looking to escape to. Here’s how the WorldVue HUB™ helps luxury hotels balance experience and privacy. The Housekeeping Portal by WorldVue The Housekeeping Portal by WorldVue works with a property’s existing PMS to coordinate cleaning times and sanitation schedules that work with each guest’s unique profile. WorldVue acts

4 Ways Hotel Technology Can Create a Luxury Guest Experience

March 23, 2021

The way guests view luxury travel is changing. According to the Amex Trendex survey, today’s consumers said personalized experiences, cleanliness, and privacy are the most desirable luxury amenities. Travelers are looking for greater control over their guest experience, and one way to offer that is through technology. Leveraging technology is a simple, future-proof way for any hotel to create a luxury guest experience. Guest room messaging Through guest room messaging, hotels can send personalized messages

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