AI Archives

Enhancing the Guest Experience with AI in Hospitality

June 18, 2024

In modern hospitality, an exceptional guest experience isn’t just a good vision to aim for – it’s an expectation. For hotels, the emergence of AI presents a huge opportunity not only to create a more personalized guest experience but also to streamline and improve operations. By automating tasks and processes, AI can free up staff to focus on more complex and guest-centric activities, ultimately leading to more efficient and memorable stays. Today, we consider several

10 Ways Hotel Technology Can Delight Bleisure Travelers

May 21, 2024

Over the past several years, especially post-pandemic, more and more professionals have begun to blend business trips with leisure activities. According to a survey by the American Hotel and Lodging Association (AHLA), 9 out of 10 business travelers expressed interest in adding a leisure component to their trips. A report by Allied Market Research estimates the global bleisure travel industry at $315.3 billion in 2022 and predicts it will hit $731.4 billion by 2032. Such

Making Hotels Greener with Sustainable Technology

February 6, 2024

In recent years, there has been increasing discussion of environmental impact in enterprise, and the hotel industry is no different. Sustainability, eco-friendliness, carbon neutrality, low-waste, “going green” – many brands, vendors, and industry groups are focusing on how hotels can be better for the environment. Becoming more sustainable isn’t a matter of checking boxes – “Yep, we’re green now.” It’s an ongoing process of examining your operations to determine where you can improve. This can

Network Assurance: Improving the Guest Network Experience with AI and Machine Learning

January 23, 2024

What is network assurance, and why is it important? In the simplest sense, network assurance means ensuring your network performs well and is reliable and secure. In practice, this involves monitoring and managing your network to deliver a consistently great user experience. Hotel guests have come to expect that they will have reliable high-speed Internet access throughout their stay. Business guests require a stable and secure connection for work, and leisure travelers depend on connectivity

2024 technology trends- digital infrastructure is the bottom line

2024 Technology Trends for Hospitality and Residential Properties – Part 1

December 19, 2023

As we close out 2023, many property owners and managers are considering technology investments for 2024. But what are the key 2024 technology trends for hospitality and residential properties? What investments will be most beneficial to improve the guest/resident experience? And how will technology help to solve business challenges in the hospitality and residential markets? To answer these questions, our two-part series offers helpful advice based on our expertise and data from 2023. In Part

How to Focus Your Hotel Technology Investments

August 9, 2023

Hotels Should Be Investing in Technology – But What Should They Focus On? The current state of hotel technology: How does your property measure up? In recent years, we’ve seen exciting developments in technology for hospitality properties, from updated standards that support better WiFi to solutions for greater automation, efficiency, and sustainability. Guests now expect some of these hotel technology offerings as “must haves”, while others have become differentiators that can make properties stand out

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