Hotel Innovation Insights Issue #19: The Vendor Evaluation Playbook
ISSUE #19 | JULY 2026The Vendor Evaluation PlaybookHow to Choose a Technology Partner When Every Demo Looks the Same The most expensive tech platform decision you will make is the one you make based on a demo. This issue: the buyer’s evaluation framework every hospitality operator should use before signing any contract, including the questions that make […]
At Aurora Anguilla, Guests Never Miss a Moment with WorldVue HUB®
Download this feature article to discover how Aurora Anguilla uses digital guest engagement and the WorldVue HUB® platform to keep guests informed, engaged, and connected throughout their stay. You’ll learn how the resort: See how connected guest experiences can help your property drive engagement and satisfaction.
Why Your Hotel Phone System Matters More Than You Think
From guest requests and staff coordination to emergency communications and operational efficiency, today’s hotel phone systems do far more than connect calls. They’re a critical part of the connected hotel experience. It’s 10:30 p.m. A family settles into their room only to discover the air conditioning has stopped working. They pick up the room phone […]
The Future of Guest Loyalty in Luxury Hospitality
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Atlas: A New Operational Intelligence Layer for Hotel Technology Management
Technology has become one of the largest operational investments inside the hotel. Properties rely on connectivity infrastructure, guest room technology, entertainment platforms, security systems, communications tools, and operational software every day. These systems support guests, empower staff, and keep operations running smoothly. Yet many operators still struggle to answer seemingly simple questions: The challenge is […]
The Next Evolution of the Connected Hotel Experience
Hotels have spent years adding technology. The next challenge is making it work together. Today’s properties rely on a growing mix of guest room entertainment, connectivity, communications, security, and operational systems. Each solution serves a purpose. Together, they shape the guest experience. At the same time, guest expectations continue to rise. Travelers expect every digital […]
Managing Hotel Technology Requires Better Oversight
Modern hotels rely on more connected technology than ever before. Guest Wi-Fi, in-room entertainment, smart devices, digital signage, and operational systems now shape nearly every part of the guest experience. That growth has created new opportunities for hospitality teams. However, it has also created new operational challenges. Many hotel teams still manage technology across multiple […]
The Business Value of Property Technology Integration
Hotels rely on more connected technologies than ever before. Guests expect seamless digital experiences, personalized communication, reliable connectivity, and easy access to services throughout their stay. At the same time, hotel teams need technology systems that support operations without adding unnecessary complexity. This white paper explores how property technology integration helps hotels create more efficient […]
Shopping for Hotel Wi-Fi? Ask These Questions First.
Guests expect hotel Wi-Fi to work immediately, everywhere on property, and across every device they bring. That expectation continues to rise. Travelers stream content, join video meetings, connect gaming systems, cast entertainment, and use multiple devices at once. Hotels also rely on the same network for operations, staff systems, mobile tools, and connected room technology. […]
A More Engaging Guest TV Platform Starts with Better Design
Most hotels invest heavily in the physical guest experience. Room design, amenities, and service all get careful attention. But one of the most visible in-room touchpoints often gets less strategic focus: the TV. Today’s guests don’t treat the in-room TV as passive entertainment. They use it to explore the property, browse services, and decide what […]