Hotel Innovation Insights Issue #6: The Guest Feedback Loop
Turning Every Stay Into Competitive Intelligence Download this edition of Hotel Innovation Insights to discover: Download your copy today and discover how predictive hospitality can help your team prevent problems, personalize service, and create more memorable stays.
Hotel Guest Wi-Fi in the Middle East: What Guests Expect and How to Deliver
Across the Middle East, hotel guests expect to stay connected as easily as they do at home. The region hosts a mix of business and leisure travellers, including a fast-growing segment of bleisure guests who expect to work and relax effortlessly while staying at a hotel. In this context, connectivity is no longer an add-on […]
Solutions for Best Western – Greater Guest Satisfaction and Less Staff Intervention
The SureStay Plus by Best Western in Covington, LA, is a 72-room hotel located about ½ hour north of New Orleans. In addition to its guest rooms, the hotel maintains space for breakfast, meetings, and banquets, as well as a pool and fitness center. The hotel serves business travelers such as contract workers and salespeople, […]
Hotel Security Cameras: Protecting People, Property, and Brand Reputation
Safety is no longer a behind-the-scenes consideration in the hospitality industry; it has become a visible part of the guest experience. Today’s travelers expect assurance that properties are monitoring common-area spaces, while staff want workplaces that feel safe and secure. At the same time, hotel operators face various challenges, including theft, vandalism, liability claims, and […]
Personalisation in Middle East Hotels: How Technology Elevates the Guest Experience
In the Middle East, personalisation defines the modern guest experience. Travellers expect hotels to know their likes, anticipate their needs, and deliver service that feels uniquely theirs. This demand for bespoke stays is redefining the region’s luxury hospitality, blending digital fluency with the warmth of human connection. The intelligent use of technology, when balanced with […]
Hotel Innovation Insights Issue #3: Building Technology Partnerships That Actually Work
Download this edition of Hotel Innovation Insights to discover: Download your copy today and learn how to choose technology partners that support long-term success, not just short-term implementation.
Hotel Innovation Insights Issue #2: The Revenue Reality of Guest Experience Technology
Download this edition of Hotel Innovation Insights to discover: Download your copy today and learn how to evaluate technology investments based on the revenue and relationships they can create.
Hotel Innovation Insights Issue #1: The Newsletter for Hospitality Visionaries
The “Invisible Concierge” Revolution: Why the Best Technology is the Kind Guests Never Notice Download this edition of Hotel Innovation Insights to discover: Download your copy today and discover how the right technology can make hospitality more personal, intuitive, and memorable.
Why Smart Home Technology Wins: Multifamily’s Competitive Edge
Multifamily housing faces unprecedented competitive pressure. With hundreds of thousands of new units entering the market and residents increasingly dissatisfied with existing amenities, property owners need strategic advantages that deliver measurable returns. A report from Apartment Guide found that 36% of multifamily housing residents are unhappy with their current amenities, with fast, reliable Wi-Fi being […]
Enhancing Guest Engagement with Customized Entertainment at The Brownwood Hotel & Spa
Located in the heart of Central Florida’s horse country, The Brownwood Hotel & Spa blends modern luxury with Southern hospitality. This property embraces the history of the Floridian cowboy, offering guests a glimpse into the state’s heritage. Designed to serve both leisure and business travelers and host many local events, large and small, the hotel […]