personalization Archives

How Hotels Build Guest Loyalty with the “Like to Love” Approach

October 1, 2024

Hotels today need to go beyond offering a merely good guest experience. To move from simple satisfaction to guest loyalty, hotels need to offer a great experience tailored to guests’ needs and wishes. David Goldstone, Executive Vice President & Chief Revenue Officer of WorldVue, calls this the “like to love” approach. As Goldstone explains, “It’s little things that set us apart. You can have the best technology in the world, but technology is not foolproof.

WorldVue Announces the Continued Expansion to International Team Leads

September 12, 2024

Further Strengthening Global Footprint in the Middle East, Africa, Indian Ocean, and Oceania HOUSTON (Sept. 12, 2024) – WorldVue, a trusted provider of video, advanced connectivity and professional services to guest-centric properties worldwide, announces the appointment of three executives strengthening the global footprint across the Middle East, Africa, Indian Ocean (MEAI) and Oceania. These appointments underscore WorldVue’s commitment to setting a new standard globally for guest satisfaction and loyalty in the industry. The appointment of

exterior of a Loews Hotel, now being served by WorldVue for in-room entertainment

WorldVue Selected as In-Room Entertainment Provider for Loews Hotels & Co

September 10, 2024

Houston-based company leverages the transformative, patented platform to deliver enhanced guest experience at Loews properties by 2027 HOUSTON (September 10, 2024) – WorldVue, a trusted provider of video, advanced connectivity and professional services to guest-centric properties worldwide, announced that they will be the designated in-room entertainment provider for Loews Hotels & Co properties by 2027. Four additional properties will be implemented this year, with the rest to follow throughout 2025 and beyond. Loews Hotels will

Hotel Tech Trends: Using Technology to Discover New Revenue Opportunities

July 30, 2024

Technology is reshaping the hospitality industry, offering hotels novel ways to improve service and grow their bottom line. In this white paper, we explore how the strategic use of modern technology can reveal fresh opportunities for growth while ensuring that each guest’s stay is tailored to their needs. By adopting a forward-thinking approach and integrating these tools into their operations, hotels can not only meet but exceed the expectations of today’s tech-savvy travelers, thus gaining

graphic with preview of The Emory case study, with WorldVue and The Emory logos and an invitation to Read It Now

The Emory: A Case Study

July 24, 2024

The Emory, a new apartment complex located in Historic Downtown Plano, features 270 residential units. Residents at The Emory enjoy seamless, high-speed Wi-Fi connectivity that enhances their daily lives, whether they’re working from home, streaming entertainment, or managing smart home devices. The partnership between WorldVue and OpenWiFi is setting a new standard for the multifamily industry, driving global connectivity innovation with the incorporation of NetExperience’s mPSK technologies.

Enhancing Student Housing with Connected Technology

July 16, 2024

Standing out in the competitive student housing market requires more than just a good location and affordable rent. Providing an exceptional resident experience is key. Modern students seek a living experience that aligns with their tech-savvy lifestyles. In a recent survey, 62% of Gen Z respondents said that technology was extremely or very important in their living space and community. For property owners and managers, embracing connected technology is a strategic move to meet these

WorldVue Expands Leadership and Footprint to Properties In Europe and the UK

July 1, 2024

Hospitality focused brand WorldVue continues international expansion bringing innovative opportunities to provide service and support to properties around the world. HOUSTON, TX (July 1, 2024) – WorldVue, a trusted provider of in-room entertainment, TV content, guest internet access, associate safety and professional services to guest-centric properties worldwide, announces progress in the company’s recent international expansion to serve Europe and the UK. WorldVue, which began operations in the United States in 1975, now serves over 8,000

Enhancing the Guest Experience with AI in Hospitality

June 18, 2024

In modern hospitality, an exceptional guest experience isn’t just a good vision to aim for – it’s an expectation. For hotels, the emergence of AI presents a huge opportunity not only to create a more personalized guest experience but also to streamline and improve operations. By automating tasks and processes, AI can free up staff to focus on more complex and guest-centric activities, ultimately leading to more efficient and memorable stays. Today, we consider several

WorldVue Appoints Industry Veteran, Scott Jamison as Senior Vice President & Chief Experience Officer

May 23, 2024

HOUSTON (May 23, 2024) – WorldVue® is excited to announce the addition of Scott Jamison, hospitality industry and Wi-Fi veteran, as Senior Vice President and Chief Experience Officer. Jamison has over 25 years of technical, management, executive and business development experience in computer and broadband networking and telecom. Jamison has extensive background in Wi-Fi network engineering, planning, and deployment specifically as it relates to high-density and hospitality environments. Recognized for his proactive approach, Jamison has

10 Ways Hotel Technology Can Delight Bleisure Travelers

May 21, 2024

Over the past several years, especially post-pandemic, more and more professionals have begun to blend business trips with leisure activities. According to a survey by the American Hotel and Lodging Association (AHLA), 9 out of 10 business travelers expressed interest in adding a leisure component to their trips. A report by Allied Market Research estimates the global bleisure travel industry at $315.3 billion in 2022 and predicts it will hit $731.4 billion by 2032. Such

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