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Day: November 14, 2023

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IHG Connect and IHG Studio: Improving Your Guest Experience

In the increasingly competitive hospitality industry, the guest experience is paramount: If your guests aren’t happy, they won’t return, and your reputation and performance will suffer. A superior guest experience will yield a competitive advantage that can help you gain loyal guests and increase revenue. Technology can play a pivotal role in enhancing your guest experience, for example, through connectivity, entertainment, and personalization. For IHG Hotels properties, the combination of IHG Connect and IHG Studio

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