Using Technology to Blend Hospitality and Senior Living
December 20, 2021
Senior living communities are adopting a resort-style hospitality approach to accommodate changing resident needs. This change in practice is largely a result of the technologically savvy baby boomer generation. Because of this, owners need to provide an engaging community experience in addition to medical care. There are clear benefits to a hospitality-centered approach for senior living communities. At its core, hospitality strives to provide comfort, privacy, and a high level of customer service to guests. Likewise, it is important to provide these same