risks Archives

Protecting Your Hotel: 7 Tips for Technology Risk Management

April 16, 2024

The headlines are stark: “Hackers say they stole 6 terabytes of data from casino giants MGM, Caesars.” -Reuters “Casino giant MGM expects $100 million hit from hack that led to data breach.” -CNN “Caesars Entertainment Hit with Class Action Over August 2023 Data Breach.” -ClassAction.org Recent headlines have trumpeted the dire consequences of data breaches in the hospitality industry. But data breaches aren’t the only risk. To avoid ending up in the headlines for the

rendition of a digital city with wireless symbol in the palm of a person's hand

Digital Infrastructure: The Foundation for Better Guest & Resident Experiences

July 27, 2023

What is digital infrastructure and why should it be a primary focus? Digital infrastructure is the foundation for connected operations, offering the means for the continuous transfer of large amounts of data to support solutions that use that data. It’s the backbone of the technology ecosystem, playing a vital role in almost every part of a property’s operations. Several types of digital infrastructure are commonly used in hospitality and residential properties: Some technologies that can

The Risks of Outdated Digital Infrastructure in Luxury Hotels

February 3, 2023

Robust internet connectivity is no longer an added amenity for luxury hotels, it is an essential component of the guest experience. Our daily lives depend on secure, reliable, high-speed wireless connectivity, and that need extends well into the hotel space. As such, property owners need to focus on digital infrastructure in luxury hotels. As our dependence on connectivity grows, Wi-Fi systems need to advance. Most of today’s hotels are ill-equipped to handle the data and

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