personalization Archives

Connected Hospitality: How Compass by WorldVue™ Redefines Guest Loyalty Beyond the Room

October 21, 2025

Not that long ago, if you asked someone what defines loyalty in hospitality, they might have said reward points or checkout surveys. And while hotel loyalty program membership continues to surge, savvy hoteliers know that loyalty isn’t truly about how many points you add to a guest’s rewards account. Hotels shape guest loyalty through every interaction, both digital and personal, that makes a guest feel recognized, understood, and in control of their stay. Today’s travelers

Personalisation in Middle East Hotels: How Technology Elevates the Guest Experience

September 16, 2025

In the Middle East, personalisation defines the modern guest experience. Travellers expect hotels to know their likes, anticipate their needs, and deliver service that feels uniquely theirs. This demand for bespoke stays is redefining the region’s luxury hospitality, blending digital fluency with the warmth of human connection. The intelligent use of technology, when balanced with the human touch, enhances personalisation in Middle East hotels and sets a new standard of hospitality, elevating the guest experience

Smarter Stays, Better Returns: WorldVue HUB® and Compass™

July 29, 2025

Hotel guests expect more than just comfort when they check in. They want convenience, control, and digital experiences that feel intuitive, personalized, and on par with what they enjoy at home. Meanwhile, hotel owners and operators are managing rising expectations with fewer resources, tighter margins, and greater pressure to justify tech investments. The WorldVue HUB® is a centralized, guest-facing platform designed to meet these needs. From in-room entertainment to digital messaging and property-wide branding, the

How Hotel Technology Solves Mexico’s Biggest Resort Challenges

July 15, 2025

Mexico’s resort market is experiencing unprecedented growth. The hospitality industry in Mexico is projected to reach USD 31.78 billion by 2023, with a CAGR of 5.57%. Destinations like Cancun-Riviera Maya, Los Cabos, and Puerto Vallarta-Riviera Nayarit are seeing strong occupancy rates and average daily rate increases, with luxury brands continuing to invest heavily in new properties throughout 2025. But growth brings intense competition. As new resorts open across these premier destinations, the properties that succeed

WorldVue Celebrates One Million Room Milestone

June 26, 2025

Reaching milestones is a testament to innovation, reliability, and customer satisfaction. Our team has recently marked a significant achievement: serving 1 million rooms worldwide. This milestone reflects our commitment to providing cutting-edge technology solutions tailored to the unique needs of the hospitality sector for 50 years. From streamlined reservation systems to intuitive guest experience platforms, WorldVue has been at the forefront of innovation, empowering properties to enhance operational efficiency and guest satisfaction. Transforming the Guest Experience with

Meet WorldVue Compass: Elevating Guest Engagement with Personalization and Control

June 17, 2025

The modern guest experience comes with expectations shaped by personalized digital experiences in daily life. Guests want control over their environment, access to curated recommendations, and integration between their mobile device and their stay. WorldVue’s newest product, called Compass, delivers precisely that. Compass by WorldVue offers a next-generation platform designed to transform the guest experience through intelligent personalization, seamless integration, and operational efficiency. As the latest evolution of the WorldVue HUB™ – the industry-leading in-room

WorldVue to Announce WorldVue Compass, the Next Generation of a Personalized Guest Experience

June 10, 2025

Houston-based company to unveil intelligent, IoT-integrated platform at HITEC 2025 INDIANAPOLIS, IN – JUNE 10, 2025 – At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency. Join us for an exclusive press conference on June 17 at 9:00 AM at Booth #3400 to witness the official launch of Compass and discover how it’s redefining the future of connected

What Hotels Need to Know About Guest-Facing Hotel Technology in Oceania

April 29, 2025

Travellers across Oceania have come to expect more from their hotel stays – including greater personalisation, convenience, and the ability to control more of their experience. From smart rooms and a variety of entertainment options to safety measures and the connectivity to support all these technologies, guests now expect the same tech-driven convenience they enjoy at home. That shift has made guest-facing hotel technology in Oceania a key area of investment, not just to meet

CÓMO LA TECNOLOGÍA HOTELERA EN EL CARIBE Y AMÉRICA LATINA ESTÁ TRANSFORMANDO LA EXPERIENCIA DEL HUÉSPED

Cómo la tecnología hotelera en el Caribe y Latinoamérica está transformando la experiencia del huésped

April 17, 2025

La tecnología hotelera en el Caribe y Latinoamérica (CALA) avanza aceleradamente, impulsada por el cambio en las expectativas de los huéspedes y la creciente importancia de las soluciones digitales. Esta región continúa consolidándose como uno de los destinos favoritos para los viajeros, donde el turismo representa un motor económico clave para las economías locales. Sin embargo, hoy en día los huéspedes demandan experiencias más personalizadas, ágiles e integradas con la tecnología. Para los hoteleros de

How Hotel Technology in the Caribbean and Latin America Is Shaping the Guest Experience

April 15, 2025

Hotel technology in the Caribbean and Latin America (CALA) is rapidly evolving as guest expectations shift and digital solutions become essential. The region remains a top destination for travelers, and tourism contributes significantly to the economies of countries in CALA. However, guests now expect more personalized and tech-enabled experiences. For hoteliers in CALA, investing in guest-centric technology is necessary to stay competitive and deliver exceptional service. Reliable Wi-Fi: The Cornerstone of Guest Satisfaction A fast,

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