Across Europe, the Middle East, and Asia, regions known for their diverse travel profiles and high service expectations, hotels are rapidly transforming the guest journey
Today’s hotel guests expect more than a comfortable room and reliable Wi-Fi. They expect digital experiences that feel intentional, useful, and aligned with the brand
Hotel entertainment has entered a new era, and guests are leading the change. Today’s travelers expect in-room TVs to work like their devices at home,
Across the Middle East, hotel guests expect to stay connected as easily as they do at home. The region hosts a mix of business and
Hotel guests expect more than just comfort when they check in. They want convenience, control, and digital experiences that feel intuitive, personalized, and on par
Your guests judge your hotel within minutes of arrival. They expect lightning-fast WiFi, seamless entertainment systems, and flawless connectivity throughout their stay. But behind every
Travellers across Oceania have come to expect more from their hotel stays – including greater personalisation, convenience, and the ability to control more of their
Human trafficking is a global crisis of massive scale, generating billions of dollars annually through the labor or sexual exploitation of individuals through force, fraud,
The year ahead is poised to redefine how to think about hospitality, multi-dwelling units (MDUs), and senior housing. From advancements in connectivity and contactless options
Protecting the safety of employees is a critical concern in the hotel industry. Housekeeping staff, maintenance workers, and other employees often work alone in isolated
Today’s hotel guests expect more than just a comfortable bed and a warm welcome. In an increasingly digital world, connectivity and entertainment options are now
Technology is reshaping the hospitality industry, offering hotels novel ways to improve service and grow their bottom line. In this white paper, we explore how
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