Hotel changing ownership? Simplify the technology transition
When a hotel changes ownership or management, there is a lot to understand. The new team needs to learn the property, its operations, its financials, and its vendor relationships. They may also have new brand requirements to meet. Technology can add another layer of complexity. A hotel may have years of network, TV, entertainment, and […]
A More Engaging Guest TV Platform Starts with Better Design
Most hotels invest heavily in the physical guest experience. Room design, amenities, and service all get careful attention. But one of the most visible in-room touchpoints often gets less strategic focus: the TV. Today’s guests don’t treat the in-room TV as passive entertainment. They use it to explore the property, browse services, and decide what […]
The AAHOA Technology Toolkit
The Hotel Technology Toolkit: A Practical Guide for Owners Hotel technology affects guest satisfaction, operations, brand compliance, and long-term investment. For owners, however, knowing where to start can be a challenge. This toolkit gives hotel owners a practical framework for evaluating and modernizing their technology infrastructure. It covers everything from Wi-Fi capacity and network design […]
Compass by WorldVue™: Extend Your Brand and Unlock New Revenue Opportunities
Compass by WorldVue™ extends the hotel brand from the guestroom TV to the guest’s mobile device. The web-based experience gives guests easy access to hotel information, services, promotions, local experiences, and branded AI assistance without requiring an app download. It also creates new opportunities to engage guests and generate incremental revenue. This white paper explores […]
Wi-Fi Brand Compliance Meets Luxury Confidence at the Kimpton Hotel Monaco Philadelphia
The Kimpton Hotel Monaco Philadelphia needed to upgrade its network infrastructure to meet IHG Connect compliance standards. It also needed to maintain the reliable, guest-friendly experience expected from a luxury hotel. WorldVue delivered a fully managed high-speed internet access solution designed around the property’s needs. The turnkey implementation aligned with IHG Connect specifications while supporting […]
Generate Revenue, Reinforce Your Brand, and Engage Guests with In-Room Screens and Guest Apps
How Hotels Can Use Digital Guest Interfaces More Effectively Your hotel’s in-room TV and guest app are more than amenities; they are powerful tools for revenue and engagement. By leveraging your in-room entertainment platform and your mobile guest app, you can create personalized, branded experiences while generating additional revenue. WorldVue HUB® provides more than TV […]
Custom Entertainment at Camp Fimfo: How WorldVue Delivered a Branded Guest Experience Built for Fun
Camp Fimfo is anything but an ordinary getaway. Its resort-style campgrounds combine cabins, RV sites, outdoor activities, live music, and themed events. The property wanted that same energy and personality to continue inside its cabins. WorldVue and CarrierWave Creative® partnered with Camp Fimfo to create a customized WorldVue HUB® experience built around the property’s brand […]
Solutions for Best Western – Old Equipment and Wiring Mess Made for Unhappy Guests and Staff
The Best Western Swiss Clock Inn in Pecos, TX, serves many longer-term guests. Most bring four to five connected devices per room, making reliable Wi-Fi essential. The hotel faced poor Wi-Fi performance, outdated wiring, and a complicated network setup. Guests complained about connectivity, while staff had to contend with a “spaghetti mess” of existing wiring. […]
Solutions for Best Western – Greater Guest Satisfaction and Less Staff Intervention
The SureStay Plus by Best Western in Covington, Louisiana, was struggling with guest Wi-Fi. The hotel also fell below its brand-mandated threshold for HSIA guest satisfaction. General Manager Sandip Chauhan knew the property needed an upgrade. He chose WorldVue to provide a new enterprise-grade Wi-Fi solution with improved coverage, performance, and redundancy. The results were […]
Top 5 Property Technology Challenges – and How to Solve Them
From in-room entertainment to high-speed internet, property technology plays a critical role in guest and resident satisfaction and operational efficiency. However, for many hotel owners, MDU operators, and senior living communities, implementing the right technology can be overwhelming. WorldVue recently chatted with property owners and operators to uncover their biggest technology challenges. The results reveal […]