Since 1983, Family House has served as a beacon of hope and comfort for patients and their families traveling to Pittsburgh for medical care. This nonprofit organization provides a “home away from home” for those who must travel to the region to access its exceptional medical care. They offer safe, convenient, affordable housing and a network of support, comfort, and compassion. After consolidating operations into a single, modern facility – a six-story, 121-room former hotel – Family House continues to evolve its services to meet the changing needs of families during some of life’s most challenging moments.
As an existing WorldVue customer, Family House recognized an opportunity to enhance their in-room entertainment experience. With families spending extended periods in their rooms between medical appointments, the entertainment platform becomes crucial for providing comfort and normalcy. The organization partnered with WorldVue to upgrade their WorldVue HUB® interface, transforming how guests interact with entertainment and property services.