Day: December 17, 2025

In 2025, connectivity continued to shift from an amenity to a core aspect of infrastructure. Guests no longer merely hoped their networks and entertainment tools would work; they assumed they would. Guests’ reported expectations now mirror this shift, with greater demand for guest-focused technologies that depend on connectivity. For example, a recent report from J.D. Power found that 40% of hotel guests now consider smart TVs and the ability to stream as “must-haves” rather than