Day: September 18, 2025

Issue #4 | Week of September 15th | The Staff Success Formula: When Technology Makes Your Team Unstoppable From the Editor’s Desk “The housekeeping staff actually asked for more technology training.” That sentence stopped me mid-conversation during a property visit in Orlando last week. In my many years of hospitality experience, I’d never heard housekeeping request additional technology. Usually, it’s the opposite – resistance, frustration, or polite compliance at best. But this 200-room resort had