At Peak Occupancy, Can Your Hotel Wi-Fi Keep Up?
Peak occupancy drives revenue. It can also expose weaknesses in your network. When Wi-Fi performance drops during sold-out nights, the impact goes beyond speed tests. It affects the guest experience, online reviews, brand perception, and the likelihood of repeat stays. When every room is booked, hundreds of devices compete for bandwidth. Guests stream video, join […]
Managed Network Services vs DIY IT: Hidden Costs for Hotels
Many hoteliers take a practical, short-term view of technology investment. A guest Wi-Fi network may appear simple to deploy. Thus, buying off-the-shelf routers and managing them internally can feel like the fastest and least expensive option. Compared to working with a managed service provider (MSP), DIY IT may seem easier to control and more flexible. […]
2026 Insights: Informing Decisions on Property Technology, Part 2
In Part 1 of our two-part series, we discussed property technology trends that matter and offer advice for smarter investing in 2026. Here in part 2, we delve into how the evolving guest experience affects property technology decisions. We also discuss how to prepare for disruptions, including automation. This includes examining the importance of maintaining […]
2026 Insights: Informing Decisions on Property Technology, Part 1
The pace of change in property technology continues to accelerate, but not every trend deserves attention. Many tools promise transformation, yet only a few create real impact for hotels and multifamily operators. As a result, leaders planning for property technology in 2026 need clarity that improves operations, strengthens loyalty, and creates better experiences. That’s where […]
Hotel Innovation Insights Issue #11: Year-End 2025 Special Edition
Download this edition of Hotel Innovation Insights to discover: Download your copy today and discover the technology strategies shaping the future of hospitality experiences.
The IPTV Upgrade: Why Hotels Need More than Just Cable
Hotel entertainment has entered a new era, and guests are leading the change. Today’s travelers expect in-room TVs to work like their devices at home, complete with streaming, casting, and interactive options. Legacy cable and satellite systems alone can’t always meet those expectations or the operational needs of modern hospitality. IPTV for hotels solves that […]
Hotel Innovation Insights Issue #10: The Universal Experience Economy
How Hospitality Principles Transform Every Industry Download this edition of Hotel Innovation Insights to discover: Download your copy today and discover how lessons from hospitality can help create better experiences wherever people connect, work, and engage.
Hotel Innovation Insights Issue #9: The 2026 Vendor Selection Playbook
Choosing Partners Who Deliver Five-Year Loyalty Value Download this edition of Hotel Innovation Insights to discover: Download your copy today and learn how to evaluate technology partners based on the long-term value they can help create.
Solutions for Best Western – Old Equipment and Wiring Mess Made for Unhappy Guests and Staff
The Best Western Swiss Clock Inn in Pecos, TX, in the heart of oil country, is a unique and charming property with many amenities. The property includes 105 guest rooms in 6 connected buildings, plus a restaurant and tavern, a courtyard, an outdoor BBQ/picnic area, an outdoor pool, and a fitness area. However, guests were […]
Hotel Innovation Insights Issue #5: Multi-Property Mastery
Rolling Out Innovation Without Breaking What Works Download this edition of Hotel Innovation Insights to discover: Download your copy today and learn how to scale technology across your portfolio without losing what makes each property unique.