Hospitality Technology Foundations (Part 2 of 2)
How WorldVue Designs, Deploys, and Supports Guest-Facing Technology This article is Part 2 of a two-part series on hospitality technology planning. In Part 1 of this series, we explored the infrastructure that powers the modern guest experience. In this article, we look at how WorldVue works with hospitality properties to design, install, and support guest-facing […]
Hospitality Technology Foundations (Part 1 of 2)
Planning the Infrastructure That Powers the Modern Guest Experience In this series, we address how hospitality properties can plan, deploy, and support technology that shapes the modern guest experience. In Part 1, we focus on the infrastructure that makes guest-facing technology possible. Part 2 will explore how WorldVue works with properties to design, install, and […]
The AAHOA Technology Toolkit
Modern hotel guests expect fast, reliable Wi-Fi and seamless streaming in every room. At the same time, AAHOA owners must balance brand standards, renovation timelines, capital planning, and operational efficiency. Technology decisions now influence guest satisfaction, online reviews, and franchise compliance. The AAHOA Technology Toolkit provides a practical framework for evaluating and modernizing hotel technology […]
Hotel Innovation Insights Issue #15: How AI Is Transforming the Hotel Guest Experience
Issue #15 I March 2026 | How AI is Transforming the Hotel Guest Experience From the Editor’s Desk “The guests who gave us five stars this month never once asked to speak to a manager. They never had to, because we already knew what they needed.” This quote came to me last week from a […]
At Peak Occupancy, Can Your Hotel Wi-Fi Keep Up?
Peak occupancy drives revenue. It can also expose weaknesses in your network. When Wi-Fi performance drops during sold-out nights, the impact goes beyond speed tests. It affects the guest experience, online reviews, brand perception, and the likelihood of repeat stays. When every room is booked, hundreds of devices compete for bandwidth. Guests stream video, join […]
Managed Network Services vs DIY IT: Hidden Costs for Hotels
Many hoteliers take a practical, short-term view of technology investment. A guest Wi-Fi network may appear simple to deploy. Thus, buying off-the-shelf routers and managing them internally can feel like the fastest and least expensive option. Compared to working with a managed service provider (MSP), DIY IT may seem easier to control and more flexible. […]
2026 Insights: Informing Decisions on Property Technology, Part 2
In Part 1 of our two-part series, we discussed property technology trends that matter and offer advice for smarter investing in 2026. Here in part 2, we delve into how the evolving guest experience affects property technology decisions. We also discuss how to prepare for disruptions, including automation. This includes examining the importance of maintaining […]
2026 Insights: Informing Decisions on Property Technology, Part 1
The pace of change in property technology continues to accelerate, but not every trend deserves attention. Many tools promise transformation, yet only a few create real impact for hotels and multifamily operators. As a result, leaders planning for property technology in 2026 need clarity that improves operations, strengthens loyalty, and creates better experiences. That’s where […]
Hotel Innovation Insights Issue #11: Year-End 2025 Special Edition
From the Editor’s Desk When I launched this newsletter ten weeks ago, I intended to share insights from 50 years in hospitality technology. What I didn’t anticipate was discovering a universal truth that transcends industries: Exceptional experiences aren’t about technology, they’re about understanding and fulfilling fundamental human needs, wherever people gather. This realization emerged through […]
The IPTV Upgrade: Why Hotels Need More than Just Cable
Hotel entertainment has entered a new era, and guests are leading the change. Today’s travelers expect in-room TVs to work like their devices at home, complete with streaming, casting, and interactive options. Legacy cable and satellite systems alone can’t always meet those expectations or the operational needs of modern hospitality. IPTV for hotels solves that […]