The Best Western Swiss Clock Inn in Pecos, TX, in the heart of oil country, is a unique and charming property with many amenities. The property includes 105 guest rooms in 6 connected buildings, plus a restaurant and tavern, a courtyard, an outdoor BBQ/picnic area, an outdoor pool, and a fitness area.
However, guests were complaining about poor Wi-Fi performance, and the previous Wi-Fi installation had left a “spaghetti mess” of wiring for staff to contend with. The lackluster Wi-Fi performance was especially disappointing since most of the guests at this hotel are longer-term guests who bring with them on average 4-5 devices per room.
The hotel needed better coverage in guest rooms as well as in the lobby, restaurant, swimming pool, and fitness area. WorldVue designed a new solution to improve connectivity and cleaned up the wiring situation. Owners and management are pleased with the new solution and especially the decrease in guest complaints.