Table of Contents
- One Expert Vendor for a Better Experience
- Local Service and Support
- Fast, Reliable Connectivity with Simplified Management
- A Wide Variety of In-Room Entertainment Options
- The Latest Technology for Improved Security
- Additional Solutions
- Your Trusted Partner for a Great Guest Experience
Today’s hotel guests expect more than just a comfortable bed and a warm welcome. They’re also looking for connectivity, entertainment, and more. To help hotels in the UK better serve their guests, WorldVue has recently expanded into the region. We provide comprehensive local service with the guest-centric technology hotels need to create a modern and memorable experience.
With decades of experience in the hospitality industry, WorldVue has the expertise to serve hospitality customers worldwide. We believe well-designed and well-built technology improves asset values by supporting a digital guest experience. The most efficient, effective, and least expensive method to operate technology is through converged IP networks using one supplier.
Here are some ways that WorldVue can help you improve your operations and enhance your guest experience.
One Expert Vendor for a Better Experience
When it comes to property management, focusing solely on up-front costs can be misleading. Often, the “cheaper” option can lead to higher expenses down the line due to increased management complexity and the need for frequent updates, repairs, and additions.
Instead of opting for the lowest bidder, consider the long-term benefits of partnering with an expert vendor like WorldVue. With our “Power of One” philosophy, we aim to become each property’s trusted advisor on their technology. We offer comprehensive solutions that enhance performance, simplify maintenance, and ensure greater accountability.
WorldVue recommends, designs, and installs total solutions to meet a property’s needs, wants, budget, and specifics. Our goal is to help you provide the best possible guest experience that’s easier and more cost-effective to manage and maintain.
Local Service and Support
Hoteliers need a technology partner that’s accessible and accountable. The WorldVue promise is “We Deliver, Every Time, No Exceptions.” We achieve this in part through our local installation, service, and support teams.
To support our hotels through design, implementation, and operation, we provide properties with a dedicated client success manager, proactive monitoring, and a 24/7/365 multi-lingual support desk. We maintain a global smart-hands network, including WorldVue engineers and partners who are ready to serve properties in every one of our service regions. Our team of technology engineers, systems designers, and project managers are dedicated to your development and success.
Fast, Reliable Connectivity with Simplified Management
Guests want great WiFi – over 90% of hotel guests say that’s the most important amenity when they stay at a hotel. WorldVue has been providing guest WiFi and related services to hotels for over 20 years, and we are now the #1 choice of multiple major hotel flags for GIA/HSIA.
With the goal of delivering a better guest experience, we design, install, and support wired and wireless networks. This includes the entire process from site survey and equipment selection to installation and ongoing maintenance and management. Our converged networks enable simplified management and an improved guest experience.
We provide your hotel with the latest equipment, monitor and manage your network, and deliver 24/7/365 technical support. Owners and managers no longer need to worry about usage, security, or network issues – our team of experts can take care of that for you.
A Wide Variety of In-Room Entertainment Options
Guests also expect a variety of on-demand entertainment options in the guest room. For example, a recent study by Hilton found that a quarter of UK travellers currently use streaming services to relax, and this number is growing. As a leading provider of integrated in-room entertainment experiences, WorldVue can help hotels offer the options guests want.
The flagship offering of WorldVue, the WorldVue Entertainment HUB™, aka “The HUB™,” is a fully customisable in-room entertainment solution to meet and exceed your brand’s expectations and your guests’ desires. The HUB can use many different paths to the room, including IPTV, COAX, or hybrid, so you can upgrade your in-room experience without rewiring your property!
The HUB is the hotel room’s managed gateway to digital transformation. It includes a customised interface for your property. A full range of features helps you create and maintain the best experience and keep guests coming back.
The ultimate in-room entertainment solution personalized by guest content, the HUB integrates third-party devices with TV services. This allows guests to access apps and stream personalized content from their devices to the hotel TV. The HUB can even integrate with your PMS, as well as IoT smart room controls.
The HUB also offers opportunities for hotels to market their property to their guests. From the moment of guest check-in, when the TV is turned on in the room in anticipation of the guest’s arrival, to the time the guest checks out using the convenient in-room checkout feature, WorldVue provides the hotel with the ability to upsell, build brand loyalty, and increase guest satisfaction scores.
The Latest Technology for Improved Security
WorldVue’s Connected Security solution can also help you implement security as a fundamental aspect of your technology ecosystem. This solution enhances data protection by integrating global threat intelligence and advanced security controls. It also supports edge computing while safeguarding against evolving cyber threats.
Additional Solutions
WorldVue offers solutions beyond GIA/HSIA and entertainment, including low-voltage cabling, audiovisual solutions, and digital signage. By providing multiple scalable solutions with one point of contact for installation, service, and support, WorldVue can offer the best possible service to our customers while simplifying their technology.
Your Trusted Partner for a Great Guest Experience
WorldVue offers a complete range of solutions to ensure the best possible experience for guests. We provide a strategic advantage through our deep understanding of the hospitality industry, a commitment to customisation, and a dedication to service that ensures your investment in technology enhances both guest satisfaction and operational efficiency.
From managed services to digital transformation, WorldVue is a single point of contact for all your property’s technology needs. Our team of technology engineers, systems designers, project managers, and support professionals continues to help design, install, and support solutions that enhance your property’s value.
WorldVue designs solutions to meet the needs of today’s travellers while providing the flexibility and support that hotels require. With 50 years of experience in the hospitality market, we can help you create a hotel experience that is not only modern but truly memorable for your guests.