7 Reasons Why VoIP Is Essential for Modern Hospitality
For hospitality properties, having a well-functioning telephone solution is crucial. However, while Plain Old Telephone Service (POTS) may have been great years ago, it’s a technology designed for another age. Newer phone technologies such as VoIP can be much less expensive – up to 50% less per line – and much more flexible to meet […]
Apple AirPlay for Hotels: Another Way to Improve Your Guest Experience
In recent surveys, at least two-thirds of hotel guests say they’d like the option to cast content from their own devices to guest room TVs. However, it can be tricky for guests to figure out how to do this. To solve this problem, Apple has introduced a version of AirPlay for hotels. A solution for […]
Safe Stays: Elevating Security Standards in Hospitality
In the lively world of hospitality, ensuring the safety and security of guests and staff is a top priority. Every interaction, every moment, hinges on the assurance of a protected environment. Hotels are not just places of leisure – they are sanctuaries where guests seek comfort and peace of mind. Likewise, for employees, a safe […]
Protecting Your Hotel: 7 Tips for Technology Risk Management
The headlines are stark: “Hackers say they stole 6 terabytes of data from casino giants MGM, Caesars.” -Reuters “Casino giant MGM expects $100 million hit from hack that led to data breach.” -CNN “Caesars Entertainment Hit with Class Action Over August 2023 Data Breach.” -ClassAction.org Recent headlines have trumpeted the dire consequences of data breaches […]
Is Your Team’s Safety and Well-Being Your Top Priority?
Many states and cities have passed or are working on legislation regarding monitored panic button technology for hospitality properties. Depending on the number of rooms you have, your locality may now require you to provide this technology for your staff. Even if your hotel is under the threshold for this requirement, protecting your team is […]
Connected Technology for Senior Living: 5 Ideas for Combating Loneliness and Isolation
Connected technology for senior living offers ways to combat loneliness and isolation. Loneliness and Isolation Are Major Health Concerns for Seniors As the median age of the US population continues to rise, it’s essential to consider the well-being of seniors. In particular, loneliness and social isolation are concerns, with research showing that nearly one-fourth of […]
7 Ways Hotels Can Use Technology to Meet Diverse Guest Needs
In our blog posts and white papers, we often highlight the importance of the guest experience to a hotel’s bottom line. A hotel with a great guest experience will always be more successful than one that isn’t as responsive to guests. To provide the best experience possible, hotels must ensure that they are meeting guests’ […]
Making Hotels Greener with Sustainable Technology
In recent years, there has been increasing discussion of environmental impact in enterprise, and the hotel industry is no different. Sustainability, eco-friendliness, carbon neutrality, low-waste, “going green” – many brands, vendors, and industry groups are focusing on how hotels can be better for the environment. Becoming more sustainable isn’t a matter of checking boxes – […]
Network Assurance: Improving the Guest Network Experience with AI and Machine Learning
What is network assurance, and why is it important? In the simplest sense, network assurance means ensuring your network performs well and is reliable and secure. In practice, this involves monitoring and managing your network to deliver a consistently great user experience. Hotel guests have come to expect that they will have reliable high-speed Internet […]
2024 Technology Trends for Hospitality and Residential Properties – Part 2
In Part 1 of our series in December, we highlighted insights and advice from our leadership team on technology. Now, we’ll look at some data-based technology trends and recommendations for a better experience with WiFi and entertainment in 2024. The Data To gain insight into customer behavior, we looked at data from our customer portals […]