Ensuring Reliable Hotel Satellite TV in Challenging Conditions
Remember when it was enough to offer hotel guests cable TV and maybe HBO? Those times are long gone. Today’s guests expect a wide variety of entertainment choices to mirror the experience they get at home. While guests increasingly seek options such as streaming, many still want live TV. In fact, the vast majority of […]
Enhancing the Guest Experience with AI in Hospitality
In modern hospitality, an exceptional guest experience isn’t just a good vision to aim for – it’s an expectation. For hotels, the emergence of AI presents a huge opportunity not only to create a more personalized guest experience but also to streamline and improve operations. By automating tasks and processes, AI can free up staff […]
Using AR and VR for an Unforgettable Guest Experience
As the hospitality industry becomes increasingly competitive, it’s crucial for properties to differentiate themselves to guests. Modern travelers are often seeking unforgettable experiences, not just a place to rest. To meet this demand, hotels can use Augmented Reality (AR) and Virtual Reality (VR) technologies to create immersive experiences that surprise and delight guests. Recent data […]
10 Ways Hotel Technology Can Delight Bleisure Travelers
Over the past several years, especially post-pandemic, more and more professionals have begun to blend business trips with leisure activities. According to a survey by the American Hotel and Lodging Association (AHLA), 9 out of 10 business travelers expressed interest in adding a leisure component to their trips. A report by Allied Market Research estimates […]
7 Reasons Why VoIP Is Essential for Modern Hospitality
For hospitality properties, having a well-functioning telephone solution is crucial. However, while Plain Old Telephone Service (POTS) may have been great years ago, it’s a technology designed for another age. Newer phone technologies such as VoIP can be much less expensive – up to 50% less per line – and much more flexible to meet […]
Apple AirPlay for Hotels: Another Way to Improve Your Guest Experience
In recent surveys, at least two-thirds of hotel guests say they’d like the option to cast content from their own devices to guest room TVs. However, it can be tricky for guests to figure out how to do this. To solve this problem, Apple has introduced a version of AirPlay for hotels. A solution for […]
Safe Stays: Elevating Security Standards in Hospitality
In the lively world of hospitality, ensuring the safety and security of guests and staff is a top priority. Every interaction, every moment, hinges on the assurance of a protected environment. Hotels are not just places of leisure – they are sanctuaries where guests seek comfort and peace of mind. Likewise, for employees, a safe […]
Protecting Your Hotel: 7 Tips for Technology Risk Management
The headlines are stark: “Hackers say they stole 6 terabytes of data from casino giants MGM, Caesars.” -Reuters “Casino giant MGM expects $100 million hit from hack that led to data breach.” -CNN “Caesars Entertainment Hit with Class Action Over August 2023 Data Breach.” -ClassAction.org Recent headlines have trumpeted the dire consequences of data breaches […]
Is Your Team’s Safety and Well-Being Your Top Priority?
Many states and cities have passed or are working on legislation regarding monitored panic button technology for hospitality properties. Depending on the number of rooms you have, your locality may now require you to provide this technology for your staff. Even if your hotel is under the threshold for this requirement, protecting your team is […]
Connected Technology for Senior Living: 5 Ideas for Combating Loneliness and Isolation
Connected technology for senior living offers ways to combat loneliness and isolation. Loneliness and Isolation Are Major Health Concerns for Seniors As the median age of the US population continues to rise, it’s essential to consider the well-being of seniors. In particular, loneliness and social isolation are concerns, with research showing that nearly one-fourth of […]