Concord Hospitality Enterprises manages a diverse portfolio of hotels across the United States and Canada. The company began working with WorldVue in 2007 to create greater consistency in in-room guest entertainment across its growing portfolio.
That long-term partnership expanded with the introduction of WorldVue Mobile Web Remote at 13 Concord properties. The contactless solution lets guests use their personal smartphones to control the in-room TV, access streaming apps, and order room service.
Guests simply scan a QR code displayed on the in-room television. They can then control their entertainment without touching a shared hotel remote or entering passwords.
Download this feature article to see how Concord Hospitality uses contactless technology to create a more convenient and comfortable guest experience.
You’ll learn how Concord Hospitality:
- Uses WorldVue Mobile Web Remote across 13 properties.
- Lets guests control the in-room TV from their own smartphones.
- Gives guests access to streaming apps, channel guides, volume controls, and language preferences.
- Lets guests access room service directly from their personal devices.
- Uses a QR-code connection that requires no passwords, permissions, or new wireless networks.
- Gives guests a contactless way to interact with in-room technology and connected room devices.
See how contactless hotel technology can give guests greater control while creating a more comfortable and convenient stay.