For families staying at Family House in Pittsburgh, a hotel room becomes a home away from home. With guests often spending extended periods in their rooms between medical appointments, in-room entertainment and communication can play an important role in their experience.
Family House partnered with WorldVue to enhance its existing WorldVue HUB® platform. The upgrade gave the organization a more modern interface, higher-resolution display, and better ways to communicate important information and services to guests.
Download this feature article to see how Family House used its existing technology investment to create a more supportive and connected guest experience.
You’ll learn how Family House:
- Upgraded from the Primary theme to the modern Sideswipe interface.
- Improved the visual experience with 1080p high-definition resolution.
- Expanded its use of messaging to share schedules, transportation, services, wellness offerings, and property updates.
- Used events functionality to promote support groups, volunteer programs, activities, and other services.
- Completed the upgrade with minimal disruption to guests and daily operations.
- Created a platform that can support additional guest services as its needs evolve.
See how thoughtful technology upgrades can help properties create more comfortable, connected experiences for guests.