Protecting Your Hotel: 7 Tips for Technology Risk Management
The headlines are stark: “Hackers say they stole 6 terabytes of data from casino giants MGM, Caesars.” -Reuters “Casino giant MGM expects $100 million hit from hack that led to data breach.” -CNN “Caesars Entertainment Hit with Class Action Over August 2023 Data Breach.” -ClassAction.org Recent headlines have trumpeted the dire consequences of data breaches […]
Is Your Team’s Safety and Well-Being Your Top Priority?
Many states and cities have passed or are working on legislation regarding monitored panic button technology for hospitality properties. Depending on the number of rooms you have, your locality may now require you to provide this technology for your staff. Even if your hotel is under the threshold for this requirement, protecting your team is […]
Connected Technology for Senior Living: 5 Ideas for Combating Loneliness and Isolation
Connected technology for senior living offers ways to combat loneliness and isolation. Loneliness and Isolation Are Major Health Concerns for Seniors As the median age of the US population continues to rise, it’s essential to consider the well-being of seniors. In particular, loneliness and social isolation are concerns, with research showing that nearly one-fourth of […]
7 Ways Hotels Can Use Technology to Meet Diverse Guest Needs
In our blog posts and white papers, we often highlight the importance of the guest experience to a hotel’s bottom line. A hotel with a great guest experience will always be more successful than one that isn’t as responsive to guests. To provide the best experience possible, hotels must ensure that they are meeting guests’ […]
Advancing Connectivity Through Open Collaboration
Hotel Wi-Fi has become critical infrastructure. Yet traditional proprietary networks can limit flexibility, slow innovation, and make it harder to adapt as technology needs change. OpenWiFi takes a different approach. Its open, disaggregated architecture gives properties more choice in hardware and cloud platforms while reducing dependence on a single vendor. This white paper explores how […]
Making Hotels Greener with Sustainable Technology
In recent years, there has been increasing discussion of environmental impact in enterprise, and the hotel industry is no different. Sustainability, eco-friendliness, carbon neutrality, low-waste, “going green” – many brands, vendors, and industry groups are focusing on how hotels can be better for the environment. Becoming more sustainable isn’t a matter of checking boxes – […]
Transforming Our Connected Future with WiFi 7
Hotel guests and staff rely on more connected devices than ever. As networks face growing demands from streaming, mobile devices, IoT, smart-room technology, and emerging applications, traditional Wi-Fi infrastructure will need to evolve. Wi-Fi 7 introduces significant advances in capacity, speed, latency, reliability, and network intelligence. For hotels, these capabilities could support more connected devices, […]
Network Assurance: Improving the Guest Network Experience with AI and Machine Learning
What is network assurance, and why is it important? In the simplest sense, network assurance means ensuring your network performs well and is reliable and secure. In practice, this involves monitoring and managing your network to deliver a consistently great user experience. Hotel guests have come to expect that they will have reliable high-speed Internet […]
2024 Technology Trends for Hospitality and Residential Properties – Part 2
In Part 1 of our series in December, we highlighted insights and advice from our leadership team on technology. Now, we’ll look at some data-based technology trends and recommendations for a better experience with WiFi and entertainment in 2024. The Data To gain insight into customer behavior, we looked at data from our customer portals […]
2024 Technology Trends for Hospitality and Residential Properties – Part 1
As we close out 2023, many property owners and managers are considering technology investments for 2024. But what are the key 2024 technology trends for hospitality and residential properties? What investments will be most beneficial to improve the guest/resident experience? And how will technology help to solve business challenges in the hospitality and residential markets? […]