Solutions for Best Western – Greater Guest Satisfaction and Less Staff Intervention
The SureStay Plus by Best Western in Covington, Louisiana, was struggling with guest Wi-Fi. The hotel also fell below its brand-mandated threshold for HSIA guest satisfaction. General Manager Sandip Chauhan knew the property needed an upgrade. He chose WorldVue to provide a new enterprise-grade Wi-Fi solution with improved coverage, performance, and redundancy. The results were […]