IHG Connect and IHG Studio: Improving Your Guest Experience
In the increasingly competitive hospitality industry, the guest experience is paramount: If your guests aren’t happy, they won’t return, and your reputation and performance will suffer. A superior guest experience will yield a competitive advantage that can help you gain loyal guests and increase revenue. Technology can play a pivotal role in enhancing your guest […]
Guest and Resident WiFi: Answers to Common Questions from Property Owners
Free WiFi has become a baseline expectation for hotels, multifamily communities, student housing, and senior living facilities. Nearly 100% of travelers now cite WiFi as a crucial offering for hotels. It’s also increasingly cited by residents as a must-have. But it’s not enough to offer free WiFi; it needs to meet or even exceed your […]
Are You Ready for 6 GHz WiFi?
WiFi Technology Is Changing – Meet 6 GHz WiFi Modern life is becoming increasingly reliant on secure, reliable, high-speed wireless connectivity, and WiFi solutions are evolving to keep up. In 2020, the FCC opened up some of the 6 GHz spectrum band for unlicensed use, intended primarily for WiFi, marking the most significant technology leap […]
What In-Room Technologies Should Hotels Focus On?
And which in-room technology you might want to skip… In-Room Technology: A Must-Have for a Great Guest Experience Modern hotels are incorporating technology at an ever-faster rate, enabling greater personalization, automation, efficiency, and sustainability. Guests are coming to expect some technologies as “must-haves,” while others will set your property apart from your competitors. In general, […]
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How to Focus Your Hotel Technology Investments
Hotels Should Be Investing in Technology – But What Should They Focus On? The current state of hotel technology: How does your property measure up? In recent years, we’ve seen exciting developments in technology for hospitality properties, from updated standards that support better WiFi to solutions for greater automation, efficiency, and sustainability. Guests now expect […]
Digital Infrastructure: The Foundation for Better Guest & Resident Experiences
What is digital infrastructure and why should it be a primary focus? Digital infrastructure is the foundation for connected operations, offering the means for the continuous transfer of large amounts of data to support solutions that use that data. It’s the backbone of the technology ecosystem, playing a vital role in almost every part of […]
The Importance of Student Housing Connectivity
Inconsistent student housing connectivity is the biggest issue impacting today’s student communities. Having spotty Wi-Fi connections is difficult to deal with if wireless access is your only means of getting online. Robust internet connectivity is no longer an added amenity for apartment communities, it is an essential part of the renter experience. The student housing market is […]
Digital Infrastructure – Why You Need to Invest
As the world becomes increasingly digitized, seamless digital infrastructure has become essential for businesses in all industries, including the hospitality and residential real estate industry. The demand for robust connectivity will only grow from here and guest expectations are higher than ever. Digital Infrastructure Can Enhance the Guest Experience The guest experience is everything. By […]