WorldVue leads the Marriott GRE industry with over 2,000 Marriott properties being serviced today.
WorldVue® offers hospitality-focused solutions that are right for your brand, your property, and ultimately your guests. We work with you from the development stages to ongoing customer support 24/7/365.
WorldVue is your ONE point of contact for installation, service, and support worldwide.
We help hoteliers meet Marriott brand standards – without compromising affordability – by maximizing the investments they’ve already made. We can help you pair your GPNS with GRE for a better guest experience.
Through our partnership with DISH Business, we can provide up to 192 HD channels from Smartbox2 using your existing TVs – no need to upgrade! Learn more about WorldVue TV for hotels.
We offer solutions for Cameras, Voice and Low Voltage Cabling.
One provider, many solutions – Simplify your operations while expanding your property technology by choosing a single vendor focused on service.
We believe it is important to maintain a team of knowledgeable, responsive, experienced support professionals to help you and your guests have the best possible experience.
Our Houston-based Service Center is the centralized location where our Customer Care Specialists provide customers with remote technical support and troubleshooting solutions.
We offer native Spanish-language support.
1st Step:
Tier 1 support
support@wcitv.com
(888) 847-0056
2nd Step:
If you have not received a response within an hour and/or need to escalate the issue to the next management level, please email the Client Success Management Team at csm@worldvue.com
3rd Step:
If you have not received a response from Client Success for an hour and/or need to escalate the issue to the next management level, please email wvservicedirectors@worldvue.com
Submit this form and a Customer Care Specialist will be in touch as quickly as possible!
